Reference

Where Our Legal Obligations Sit

Everything we run, from your DANA deposit to the withdrawal you request, sits under one set of legal terms and one privacy policy.

Plain-language termsLocal data rightsIndonesia support deskAccount & wallet security
okjkt8 Where Our Legal Obligations Sit
HOW WE HANDLE IT

Our Approach to Data and Your Control

Your data, your account, your basic control. We store only what we need to run your membership and confirm withdrawals, and we keep the records for as long as your account stays open. When you ask, we show you what we hold and correct any errors in your profile or wallet details. You can close the account whenever you want and we remove your records after the payout window closes. Cookies stay limited to keeping your session alive.

Data Retention

We keep your records while your account is active and remove them after you close it, once any pending payout is settled.

Account Security

Your login and withdrawal requests are protected by OTP verification so only you can move funds from your account.

Request Editing

Write to us if your name, wallet, or contact details change and we update them after a quick identity check.

Cookie Control

Session cookies keep you logged in and remember your lobby choices. Clear them anytime in your browser.

SUPPORT PATHS

Contacting Us About Legal Matters

If a term reads unclear or you want a copy of your data, our support desk handles it directly. Send a request through email and we will guide you through the steps in English for Indonesia.

Email Support Reach us by email for legal questions, data requests, or policy changes. We reply in English for Indonesia.
In-Lobby Help Open the help panel in your account for policy FAQs and wallet verification steps before you escalate.
Wallet Verification Desk Questions about DANA, OVO, or GoPay records go straight to our verification team so payouts stay clean.

Answers on Rights, Data and Access

The questions we hear most about legal terms and policy, answered straight.

We collect your name, contact details, and the transaction records tied to your DANA, OVO, or GoPay wallet. That is the minimum needed to run your account and verify a payout.

Yes. Email our support desk and we will show what we keep, correct any errors, and explain why each record exists. It is a plain process, no forms to jump through.

We keep records while your account is active and remove them after you close it, once any pending payout is settled. That keeps the verification trail clean without holding data forever.

Access depends on local law and is only available where local law permits, so eligible regions can change. Check the latest status from your region before opening an account.

Message support with your updated name or wallet number. After a quick identity check we update the record so your future payments stay matched to the right account.

Contact support and we close the account and remove your records after the payout window closes. You can also ask for a copy of your data before we delete it.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.